Privacy Policy

This Privacy Policy explains how Sovera Collective LLC ("Sovera Collective," "we," "our," or "us") collects, uses, and protects information from visitors to this website and from individuals who contact us or request a consultation. Medical services referenced on this site are delivered by HeartSpringTX PLLC and are additionally governed by our HIPAA Notice of Privacy Practices.

Information we collect

• Contact information you submit through our forms (such as name, email, phone, and state of residence).
• Consultation request details, including a brief description of your reason for reaching out.
• Communications when you email or otherwise correspond with us.
• Analytics and technical data such as browser type, device type, pages viewed, and referring URLs, collected via cookies or similar technologies.

How we use information

• To respond to inquiries and consultation requests.
• To schedule and coordinate care with individuals who become patients.
• To operate, secure, and improve our website.
• To comply with legal, regulatory, and professional obligations.

Third parties who may process information on our behalf

• Electronic health records and patient scheduling platforms.
• Email and communications providers.
• Payment processors (for individuals who become patients).
• Analytics and hosting providers for this website.

We do not sell personal information. We share information only as needed to provide our services or as required by law.

Data security

We use administrative, technical, and physical safeguards intended to protect the information you provide. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Your rights

Depending on your state of residence, you may have rights to access, correct, or delete personal information we hold about you, and to opt out of certain processing. To make a request, contact us at hello@soveracollective.com. Protected health information is governed by our HIPAA Notice.

Cookies

This site may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact

Questions? Email hello@soveracollective.com.